Privacy Policy

1. Data controller

The data controller is Andrea Aguado Medina. For any privacy-related request, please contact support@eventqode.com.

2. Data we collect

Depending on how you use the platform, we may collect:

• Contact data: email address when you submit forms or request files.
• Usage data: website interactions and anonymized analytics through cookies (when consent is given).
• Billing and subscription data: selected plan, payment status, transaction history, and technical identifiers required for billing and fraud prevention.

3. Purposes of processing

We process personal data for the following purposes:

• To provide QR code generation and management services.
• To manage plan activation, renewals, payments, and support for paid plans.
• To answer support requests and service communications.
• To improve the platform and analyze usage in aggregate form.
• To comply with legal obligations (tax, accounting, and security).

4. Legal bases

Legal bases vary by purpose: contract performance (paid plans), consent (cookies and specific communications), legal obligations, and legitimate interest for service security and improvement.

5. Payments and billing

When you subscribe to a paid plan, payment information is processed by payment providers acting as data processors. Eventqode does not store full card numbers. We retain only transaction data strictly necessary for billing, support, and legal compliance.

6. Recipients and international transfers

We may share data with technology providers (hosting, analytics, email, and payments) under data processing agreements. If data is transferred internationally, we apply legally required safeguards, such as Standard Contractual Clauses or valid adequacy frameworks.

7. Retention period

We keep data for as long as an active relationship exists and, afterward, for the time required by legal obligations or the defense of legal claims.

8. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by contacting support@eventqode.com. You may also lodge a complaint with your competent supervisory authority.

9. Security and updates

We apply reasonable technical and organizational measures to protect your data. We may update this policy to reflect legal or service changes. The latest update date is shown at the top of this page.